To: randeep_singh_arora
Subject: Other: billathome sent a message about Micromax A60 3G WI-FI ANDROID 2.1 OS FULL TOUCH, WI-FI #260758469339
Sent Date: 12-Apr-2011 00:57:50 IST
Dear randeep_singh_arora,
The ebay´s item # 260758469339 arrived at the destination, but the conditions aren´t as specified in the seller´s site. I paid US$ 169.00 for the item (a mobile phone) sold plus US$ 70.00 for shipping. Here, more expenses were charged on me, because of the mode of delivery (Courier Service). I´m being charged of import taxes (mobile phones aren´t taxed, except if imported via courier services), valued added tax (a local tax, because of courier service too) and a delivery tax (by DHL). The total is US$ 156,78. Notice that I already paid US$ 70 for delivery, but the DHL is charging me by US$ 27.09 because of it. I don´t want the item anymore, and I will require refunding for Paypal.
| de |  eBay Member: randeep_singh_arora <randee_dt2149qgz@members.ebay.in> | ||
| responder a | randee_dt2149qgz@members.ebay.in | ||
| para | billathome | ||
| data | 12 de abril de 2011 03:20 | ||
| assunto | Re: Other: billathome sent a message about Micromax A60 3G WI-FI ANDROID 2.1 OS FULL TOUCH, WI-FI #260758469339 | ||
| enviado por | members.ebay.in | ||
| assinado por | ebay.in | ||
Dear billathome,
I understand your concern truly that some unexpected charges have been charged upon you. You would appreciate that we dispatched your item through DHL which is by far the best in international shipping. Unfortunately some taxes have been charged which has made you disappointed. You would well understand that rule of taxes are different in different countries and we cannot keep track of it. Having a lesson from this transaction, i will never dispatch any item to Brazil from now onwards as it would only disappoint both the buyer and seller at the end.
May i know what is the status now ? Have you returned the shipment or you have received the same ? Please let me know so that we bring a solution to the same.
warm regards,
Randeep Singh Arora
+91-9417000689
Dear Randeep Singh Arora I don´t tell the order to dispatch the item back to home, yet. I sent a message telling you first. The central problem is that you don´t tell in your site that you use Courier Service. Under ordinary mail service, mobile phones don´t pay import tax or value added tax (this one is for the courier service from São Paulo to Brasília), 60% and 12% of to the item´s price (US$ 169). Moreover, DHL is charging me again for the delivery service itself (R$ 43,61)! I have already imported through eBay, but it was always through mail service, with no extra charges. In this case, the additional charges are R$ 255,15 (US$ 158,50). This is almost the item´s price. It´s cheaper to buy an android sell phone here. In case of I have to pay for these taxes, I prefer to send it back. Bruno eBay Member: randeep_singh_arora <randee_dt2149qgz@members.ebay.in> responder a randee_dt2149qgz@members.ebay.in para billathome data 12 de abril de 2011 09:39 assunto Re: Other: billathome sent a message about Micromax A60 3G WI-FI ANDROID 2.1 OS FULL TOUCH, WI-FI #260758469339 enviado por members.ebay.in assinado por ebay.in Dear billathome, I appreciate your concern. We always ship through DHL. Speedpost India ( The general post ) is not taking parcels for Brazil. Moreover it can always be tracked through DHL and is easy for everyone. I got a lesson this time. I know paying so much will not be possible from your side. You please return the item in that case. We will get your full amount refunded. warm regards Randeep Singh Arora
Dear billathome, I just finished my conversation with DHL. They are surprised why DHL asked for any charges when they reached you as the shipping charges were already paid by me. My friend, taxesare rules of your country and DHL will not interfere on that. No one other than you can challenge or request them to ignore them. It looks like, if you do not receive the parcel, i will have to bear all the charges along with the return delivery charges of DHL. If you can do something and receive the parcel, that would be the best and If you are sure nothing can be done by your side, please go ahead and return the parcel. regards Randeep Singh Arora Re: Other: billathome sent a message about Micromax A60 3G WI-FI ANDROID 2.1 OS FULL TOUCH, WI-FI #260758469339
You replied to this message on Apr-21-11.
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